Frequently Asked Questions
Why do I need your services to haggle on the price of a new vehicle?
Because car sales people (92.3% /Men, 7.7% Women) are professionals who know how to sell a vehicle for maximum profit. People rarely negotiate the price of anything. 38% of Canadians do not haggle on the price of a new car at all, up from 30% just two years ago! Many others are bad at it. Both groups end up over paying the dealer.??After the sale, “mistakes” can happen options are missing or pressure is applied to purchase unnecessary expensive add- ons like extended warranties or rust proofing. They are high margin for the dealer but not a good deal for you. Have a Professional Auto Negotiator sitting on your side of the table doing all the negotiating for you
—————
What services do you offer?
Even Steven will go to your neighborhood auto dealer on your behalf to two different occasions. First, to do all the negotiating so you get the best possible price (including trade-in, if any), without the stress, saving you hours of your valuable time . Second, when you pick up your vehicle to make sure nothing is added (ex., rust proofing) or missing (ex., an option you paid for).
—————
What does this service cost?
The fee for this service is found under the “pricing” tab on the website or click here
—————
How can it be cheaper to use Even Steven since you charge a fee to negotiate when I can do it myself?
The difference between MSRP (Manufactured Suggested Retail Price) and the dealer's true cost can exceed $3,000 on a $20,000 car. To get $500 off sticker what seems like a good deal is to give the dealer a huge profit of well over $2000. They are not in business to lose money. The dealer's true cost is not the invoice price. There is usually a “dealer holdback” of 2-3%. On a $20,000 car that is $400-$600! Even Steven will use that information to get you the best possible price. With us doing all the negotiating you will get a much lower price, Even Steven earns a fee for our services while the dealer makes a reduced, fair but not excessive profit off of your deal. Don't overpay the dealer! Remember, you don't have to go through the stress of 7-10 hours of Negotiating and returned visits on your own at several car dealerships. We save you money, time, eliminate your stress and make sure you leave the dealership with a feeling of satisfaction.
—————
How do I get the process started?
It's a four-step process: Figure out which specific vehicle you are interested in ex., Honda Civic LX or Ford Explorer XLT. Figure out which options you want to add. (Pick up the fancy 4-color glossy booklet on each car you are seriously interested in. There are clear charts in the back that list available options and colors for each trim line.) Read consumer magazines. Ask your friends. Test drive cars. As you visit dealers do NOT talk about money issues do NOT discuss the price of a car, the monthly payments you can afford, etc. Do NOT let them know you have a trade-in (if any), do NOT let them get your drivers license (if they do, tell them directly that they are NOT to run a credit check on you). You will get pressure to buy a car right then. Salesmen know that if you walk out their door there is a 95% probability that they will NOT see you again; that they lost the sale. They will offer a special that's good “today only.” Do NOT give in. Wait to bring Even Steven with you. Do keep the business cards of salesmen you found helpful. We will attempt to visit one of them when we negotiate on the price of a vehicle.
—————
Will you negotiate a trade-in?
If you have a trade-in, determine if you want to sell it on your own or sell it through the dealer. Never mention the trade in to a salesman it complicates the deal. New car dealers will sometimes do a good deal on a new car but a bad price on the trade-in. If there is no trade-in, there is no possibility of that. The new car dealer pays wholesale and sells it for retail — it is how they make their profit.
—————
What happens on the day of the negotiation ?
We will go over the process and be sure all your questions have been answered. You will write out a check payable to Even Steven for $100. It is guaranteed that we will save you money or your money back. We will then attend the dealership, often having an appointment set up with a salesman who was helpful .
—————
What happens when we go back to pick up the new car ?
When your new car is ready to be picked up we will attend the dealership with you to make sure it is the car you signed for (ex., with the options agreed upon) with no hidden extras (ex. rustproofing or extended warranty) added on . Why is it important that we go back with you a second time? Here are two real world examples : Sean M. of Oshawa agreed to buy a low-end Honda Accord with anti-lock brakes. When we went to pick up the car, they had prepared an identical looking car the same model, the same color, the same trim line but without anti-lock brakes. They were going to charge him the old amount! When we pointed out the missing option, they apologized and sold him the car he signed for. Was it bait-and-switch or an honest mistake? We will never know . Sherry D. of Courtice signed a contract to purchase the Mazda 3 of her dreams. She even qualified for the manufacturer's discounted financing. When she went to pick up the car by herself, we were not there they talked her into getting a high profit extended warranty. After Shirley sheepishly told me about it, we did a three-way call with the manager. They re-wrote the contract deleting the extended warranty. Shirley saved $1,200 .
—————
I still have a question or two. How do I get a hold of you ?
Please, feel free to contact us. Our hours of operation are:
Monday-Friday
9:00am-9:00pm
Saturday-Sunday
11:00am-9:00pm
—————
Contact
Hours of OperationMonday-Friday 9:00am-9:00pm Saturday-Sunday 11:00am-9:00pm
Client Services 905.925.7283